Policies & information

Clear, simple and practical.

The essentials for using and purchasing A Little Simpler digital products.

Refund policy

Because our products are digital downloads, we generally cannot accept returns after a file has been downloaded. However, if a purchase link is broken, a file is incorrect or incomplete, or you have a genuine technical problem accessing your purchase, please contact us within 7 days of purchase.

We will review the issue and, where appropriate, provide a corrected file, replacement access or another reasonable resolution. Please include your order details and a short description of the problem so we can help quickly.

This policy applies to products sold directly by A Little Simpler. Purchases made through Etsy or Lemon Squeezy may also be subject to the relevant platform's own policies and procedures.

Terms of use

A Little Simpler products are provided for personal or internal business use by the purchaser. Unless a product listing states otherwise, you may not resell, redistribute, sublicense or upload the original files for others to download.

Our planners, worksheets and guides are provided as general organisational and implementation resources. They are not legal, financial, tax, advertising-policy or professional consulting advice.

For tracking guides, implementation results depend on the website, CMS, integrations, consent configuration and other technical conditions. You are responsible for testing your own implementation before relying on its data.

Privacy

This website is intentionally simple and does not require you to create an account or submit personal information merely to browse it. If you contact us, we may receive the information you choose to include in your message and use it only to respond to your request and provide support.

Purchases are processed through the external platforms linked from this site, such as Etsy and Lemon Squeezy. Those services process information according to their own privacy policies.

We do not sell personal information.

Contact

If you have a question about a product, need help accessing a purchase, or have found a broken link or incorrect file, please send us a message.

We use the information you provide only to respond to your enquiry and provide support.